NEED TO MAKE A CLAIM?
Making an insurance claim should be simple and stress-free, especially if you take time to get all the details right.
Be prepared and keep records of everything you need to hand just in case you need to make a claim.
This means keeping photos and receipts for the things that are insured and keeping your policy documents somewhere safe.
If you’ve insured valuable objects it’s a good idea to take photographs showing their condition.
Need help?
Give us a call on 0208 850 5531.
READY TO CLAIM?
FOLLOW OUR 6 STEP GUIDE:
1. Find all the documentation
Having everything to hand makes the whole process go more smoothly.
You’ll need:
– Your policy document
– Photographs of the insured item
– Receipts for anything stolen or damaged
– Reference numbers – for example if you filed a police report.
2. Check your policy
3. Obtain a quote
4. Report it
5. Get the facts straight
Be clear about exactly what happened so you can tell your story factually and consistently with no missing details or exaggeration. It’s often best to write it down.
Make sure you know:
– Times, dates & Locations
– Exactly what happened
– Details of everyone involved (the other party in a car crash etc).
– Details of any witnesses